FAQs

Using MammyLicious.com

I’ve never shopped online before. How does MammyLicious.com work?
We’ve made shopping on MammyLicious.com as easy as possible – search, compare and buy. In each department, you can search for a product by category, price, age, brand, gender or size. If you can’t make up your mind you can compare up to eight products by price or specifications. You can also read what real customers think, as many of our products have been reviewed and rated by them. When you find a product you want, just add it to your cart and once you have everything you need, click on the checkout button.
Making a payment at MammyLicious.com is secure and simple. You can use any major credit cards and PayPal. You’ll then be asked for your bank details and delivery address. If you’ve registered with MammyLicious.com, you don’t even need to do this as your details will be automatically retrieved when you enter your password.
Now you can sit back and leave the rest up to us, as everything is delivered straight to the address of your choice. Delivery takes 2-5 working days in the UAE and 5-10 working days across the MENA region.

Where can I view the MammyLicious.com terms of use and policies?
If you want to know more about the ins-and-outs of shopping at MammyLicious.com, please refer to our Terms and Conditions:
-       MammyLicious.com - Terms and Conditions
-       MammyLicious.com - Terms of Sale
-       MammyLicious.com - Shipping & Delivery
-       MammyLicious.com - Returns Policy
-       MammyLicious.com - Privacy Policy
-       MammyLicious.com - Security Policy

Can I search for an item by brand, age range, gender, price or product category?
Yes, that’s the beauty of MammyLicious.com! Once you’ve selected a department, just scroll down the left hand column of the page for all the search categories. You can also compare up to eight products at any one time.

I need help selecting a gift, where can I find some suggestions?
Check out our list of selected top rated products and must-haves on MammyLicious.com. If you already have an idea of the product you want you can compare up to eight products, you can also read customer reviews to make sure you’ve made the right choice.

How do I know what size clothes to buy?
To avoid any confusion, we created a size guide to help you work out which age range you need to buy and give you corresponding heights and weights for every size. It also has a handy conversion chart, so you can work out the size you need in US, UK and European sizes.
If you’re shopping for yourself, then you’ll be pleasantly surprised to find that buying maternity wear isn’t as baffling as you thought as most maternity wear allows for your bump to grow to full term- even if you’re expecting triplets! However, if you’ve gone up a dress size then take this into consideration.

What if I need more detailed product specifications?
At MammyLicious.com, it’s our number one priority to make sure you’re as comfortable and confident as you can be about your purchase. If you have any questions, just drop our customer service team an email quoting the product reference and your query. If we don’t get back to you within a few of working hours, then it’s because we’re on the phone to the manufacturer to get the answer for you.

How can I be sure shopping on MammyLicious.com is safe?
MammyLicious.com goes to great lengths to make sure that all the details you entrust us with are 100% secure. We don’t share your personal details with companies that are not part of the payment, order or delivery process. We also use the latest technology to ensure that your card and account details cannot be accessed by any third party. Whenever you log in to your account or make a payment we use a Secure Socket Layer (SSL) with industry standard bit-encryption. Look out for the https address at the top of the page. We also comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference. If you want more details, have a read through our Security Policy.

How can I use my discount voucher?
Simply enter the voucher code upon checkout to benefit from the discount.  First, add your items to your shopping cart. Second, enter your voucher code at checkout. If you need more information on how to use your discount voucher or gift certificate just go to our Gift Certificates page. Please note that the discount voucher is not valid for items on sale and cannot be used together with any other promotional vouchers.