Privacy Policy

Privacy Policy
MammyLicious.com.com (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our customers. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use and share it. Just email our customer care team if you have any questions or concerns that haven’t been answered by this document. 

How we use your information?
We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third party organizations and only share it with our trusted partners who help make your experience on MammyLicious.com what it is. It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details. 

How do we obtain your information?
We collect a combination of personal and statistical information about everyone who uses our site - whether or not you are a registered user. We store all your information with utmost attention to privacy and security. We also comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment. 

Personal Information we require
All our registered users are asked to provide us with the following personal details:

Full Name
Email address
Contact Number
Billing Address
Shipping Address(es)
Name Date of birth Gender of Child Children (if applicable)
Please note that any credit card details collected from you will not be stored, sold, leased, rented or shared to any third parties. This information is not even available to our staff, even if we wanted access to it. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction. We also store all personal details provided to us by non-registered users and use it in the same way we use the information provided to us by registered users.

Other information we might collect
MammyLicious.com and our third party partners, for example advertisers and content providers, may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally and we may collect it even if you are not a registered MammyLicious.com user.

We also record all telephone calls and save all email contact that our customers have with MammyLicious.com. This is for the purpose of quality control and the development of our services - but we may also collect additional personal data and information from your telephone calls and emails.

Cookies
Cookies are small text files that gather information about non-personally identifiable visitors to websites. IP and ULR addresses are gathered through the use of Cookies - as well as the date and time of a visit to our site. Cookies help customize your Internet experience, and are used on most commercial sites. They allow us to help bring you the offers, advertisements and features that are most relevant to you and allow you to save personal details on your browser, such as your password, which will be accessible next time you visit our site. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use MammyLicious.com for the purpose of browsing and research rather than purchasing products. Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third party partners in a form that discloses any of your personal details in connection with them.  Please be aware that our providers of advertising and content on our site may also use cookies to collect data about traffic flows themselves. We make sure that all our partners follow stringent security and privacy procedures.

Why we collect this information?
We collect this information so we can personalize your shopping experience and make sure you can easily find what you really want and need. We also use it to process your orders efficiently and accurately (i.e. we might have to call you to confirm an address), for statistical and survey purposes, to make sure you’re included when we consider making site changes and / or adding new product lines and ensure the web content advertisements appearing on your screen are specially tailored to your needs. We will only contact you by email about special offers and deals with your prior consent.

We use cookies to assess which advertisements you access and which areas of the site are viewed the most. By measuring traffic flow in this way, we can assess our most popular features as well as areas that need improvement. We do not store any information from cookies for longer than your session on our site lasts, although you can chose to store information by saving your trolley or password.

Who do we share your information with?
We share your personally identifiable information with the reputable third parties who help process your order, such as delivery and logistics teams and payment processing agencies. All of the third parties that work together with in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your personal details if we believe it is necessary to comply with the law, to protect the safety of MammyLicious.com or the safety of our users or to protect MammyLicious.com property rights.

We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third party advertising companies. This information CANNOT be traced to your personal details.

Your Product Reviews
You can chose to add product reviews and you may be asked to contribute them after purchasing an item, this is an optional rather than obligatory part of being a MammyLicious.com registered user. Your product reviews may be used in MammyLicious.com marketing and / or promotional material and or that of the manufacturer of the reviewed product and / or any of our partner companies who we work with to serve customers. You have the right to have your review removed at any time, in this event you should send our customer service team your request by email. You have the option to can submit reviews anonymously.

MammyLicious.com Community
As with product reviews, your comments and contributions to the MammyLicious.com community may be used by MammyLicious.com in its marketing and / or promotional material as well as that of any of our featured brands, manufacturers or merchants. Your comments and contributions may also be used in the marketing promotional material of any of our partner companies with whom we work to serve customers. You have the option of contributing to the MammyLicious.com community anonymously.

Information Security
The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.

Your information, your rights
You have the right to view all and any part of the personally identifiable information we keep about you if you inform us of your request in writing. Just contact us at info@MammyLicious.com.com and request us to provide you with all the personally identifiable information that we store about you. You also have the right to change all personally identifiable information that we keep on our records. See the following paragraph for more details.

Changing your personal information on MammyLicious.com
Once you change or revise your personal information on MammyLicious.com, we will only contact or refer to you by the newest information that you have provided. Because we make periodic back-ups of information, we may not be able to completely delete your former details, but we will not use them for any promotional and / or customer contact reasons. To change or revise any of the personal information we hold about you, just drop us an email.

Conditions of Use
By joining and / or using MammyLicious.com, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer user’s responsibility to continue to check our Privacy Policy for updates. By registering for a MammyLicious.com account, you also confirm that you do not object to us contacting you via any of the contact details that you provided us with upon registration or after registration. Please

Opting Out
MammyLicious.com users are given the option of registering for our newsletter and other news about special offers and deals. If, at any time, you prefer not to receive email marketing information from us please follow the unsubscribe link at the bottom of each email OR contact us at info@MammyLicious.com.com and instruct us to remove your email address from our database. For us to be able to do so, please include your email address in the body of your email and write Unsubscribe in the subject line. We will process your request as soon as we can. In this way you are modifying your MammyLicious.com account settings, rather than cancelling your membership.

If you wish to cancel your MammyLicious.com account, please send our Customer Services department an email - with the words ‘Cancel Account’ in the title. Your account will be cancelled and we will delete all personal details that we have stored about you within 28 days. However, we are not responsible for contacting and or deleting the personal details about you that we have shared with our trusted partners.

Mammylicious extended Privacy Policy
INFORMATION GATHERED BY MAMMYLICIOUS.COM.

This is MAMMYLICIOUS.COM’s (“MAMMYLICIOUS.COM”) online privacy policy (“Policy”). This policy applies only to activities MAMMYLICIOUS.COM engages in on its website and does not apply to MAMMYLICIOUS.COM activities that are "offline" or unrelated to the website.
MAMMYLICIOUS.COM collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the MAMMYLICIOUS.COM website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the MAMMYLICIOUS.COM website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to MAMMYLICIOUS.COM, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.

USE AND DISCLOSURE OF INFORMATION. Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

COOKIES. Cookies are small bits of data cached in a user’s browser. MAMMYLICIOUS.COM utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.
MAMMYLICIOUS.COM may use non-personal "aggregated data" to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide MAMMYLICIOUS.COM with content for publishing or feedback, we may publish your user name or other identifying data with your permission.
MAMMYLICIOUS.COM may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. MAMMYLICIOUS.COM may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if MAMMYLICIOUS.COM files for bankruptcy, or there is a transfer of the assets or ownership of MAMMYLICIOUS.COM in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

SECURITY. MAMMYLICIOUS.COM takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, MAMMYLICIOUS.COM cannot guarantee the security of any information that is disclosed online.

OTHER WEBSITES. MAMMYLICIOUS.COM is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

MINORS. MAMMYLICIOUS.COM does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the MAMMYLICIOUS.COM website or services, and MAMMYLICIOUS.COM requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, MAMMYLICIOUS.COM does not knowingly distribute personal information regarding minors under the age of 18.

CORRECTIONS AND UPDATES. If you wish to modify or update any information MAMMYLICIOUS.COM has received, please contact info@MAMMYLICIOUS.COM.

MODIFICATIONS OF THE PRIVACY POLICY. MAMMYLICIOUS.COM. The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.